Frequently Asked Questions

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General Questions

► Where can I get Help?

If you need assistance when using the software these are the primary places to look:

1. Program Help File: From the Main menu select Help
2. Video Tutorials: These are supplied on the installation DVD or can be downloaded from the Vectric website.
3. User Forum: The Vectric user forum at www.vectric.com/forum is a very useful resource for information on Aspire along with materials, cutters etc. and also to share knowledge and experiences.
4. Email Support: The Vectric Support Team at support@vectric.com
5. Support Website: http://support.vectric.com/ provides access to Frequently Asked Questions, Training Materials, Updates and Upgrades, Gadgets and Free Projects for some Vectric software.

► What file formats can be used?

Aspire will open files that have been saved in the following formats:

Vectors

File Suffix	Format summary
DXF	Drawing Exchange Files from CAD systems
EPS	Encapsulated Postscript from Adobe Illustrator and Corel Draw etc.
AI	Adobe Illustrator
PDF	Portable Document Format for industry standard print data
SKP	SketchUp software files

If the designs are being prepared with software such as Corel Draw or Adobe Illustrator we recommend that you convert the vector geometry and text to curves and switch off all patterns or color fills before exporting, preferably as an EPS file.

Images

File Suffix	Format summary
BMP	Windows Bitmap Format
JPG, JPEG	Compressed format commonly used for digital photographs and websites
GIF	A common web format, usually with a limited number of colors
TIF, TIFF	A compressed format, including a 16-bit version
PNG	More recent format with a good range of properties

3D Models

File Suffix	Format summary
STL	CAD orientated 3D design packages and scanning systems
DXF	Many CAD systems - data must consist of meshes or triangles
3DS	3D Studio and many other animation orientated packages
OBJ	Wavefront
SKP	SketchUp software files
V3M	VectorArt 3D clipart models

► What are the limitations of the Trial Versions

The Trial Versions will let you use all functions within the software with the exception of saving the toolpaths and performing some Export functions.

The Pro Versions of the Trials also do not allow you to use additional Gadgets.

There are a collection of special "trial version specific" files made available for each program that are setup so you can save the toolpaths from them and verify compatibility with your CNC machine by actually machining the samples.

For Aspire, VCarve Pro/Desktop and Cut2D Pro/Desktop these are found in the Getting Started Tutorials from the Video Tutorial Browser. For more information about these tutorials please use the link for "How do I use tutorials in the Trial Edition?".

You can also access the Trial Projects from the option Evaluation Files to Machine found on the first screen of the Trial.

Cut3D comes with a set of Trial files that are accessed from the trials start screen.

PhotoVCarve can work with any photo image however restricts the toolpath output by applying a watermark to all images.

► What are the minimum requirements for my PC to run Vectric software?

The Aspire, VCarve, Cut3D, PhotoVCarve and Cut2D software products will all run on virtually all home PC's and do not require any special hardware or graphics card.

Aspire, VCarve Pro/Desktop and Cut2D Pro/Desktop software is 64Bit and 32Bit, and will work on both 32bit and 64bit Operating systems.

Cut3D and PhotoVCarve software is 32bit, and will work on both 32bit and 64bit Operating systems.

Vectric Software does not support Windows 8RT as this is not a full edition of Windows.

The minimum PC specification for Aspire and VCarve Pro/Desktop is:
Computer:	2 Ghz multi Core CPU 2Gb RAM with Windows XP(SP3), Windows Vista & Windows 7, 8, 8.1 or 10 300 Mb Disk space (Program) USB drive required for USB Media Pack if purchased. 7.7GB Additional disk space required if you wish to store the tutorials and clipart supplied, on your hard drive.
Display:	1024 x 768 Graphics display
Operating System:	Microsoft Windows XP (SP3), Vista, 7, 8, 8.1 or Windows 10 with 2Gb RAM

The minimum PC specification for Cut2D Pro/Desktop is:
Computer:	2 Ghz CPU 2Gb RAM with Windows XP(SP3), Windows Vista, Windows 7, 8, 8.1 or 10 250 Mb Disk space (Program) USB drive required for USB Media Pack if purchased. 2GB Additional disk space required if you wish to store the tutorials and clipart supplied, on your hard drive.
Display:	1024 x 768 Graphics display
Operating System:	WindowsXP (SP3), Vista, Windows 7, Windows 8 or Windows 10 with 2Gb RAM

The minimum PC specification for Cut3D and PhotoVCarve is:
Computer:	1 GHz Pentium 4 512 Mb RAM 60 Mb Free disk space CD Drive
Display:	1024 x 768 Graphics display
Operating System:	Windows XP (SP3), Windows Vista, Windows 7, Windows 8 or 8.1, Windows 10
Other:	A PDF reader program (such as Adobe PDF Reader) is required to read the documentation.

Note: The Intel 82810 & 82815 integrated graphics cards must be set to run in 16 bit color mode.

► How many computers can I install my Vectric software on?

Vectric's license allows any of our software programs to be installed on up to 3 PC's for a single user.

If access to any one of the computers is shared with work colleagues, or anyone who is likely to access the software, then the software must only be installed onto one computer.

► Do you have educational pricing for Vectric Software?

All Vectric products are available for purchase by registered educational establishments and we have very special pricing available for classroom licenses.

Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.

Educational purchases cannot be made via the Webstore front, only via the sales team.

► Can I run the Trial Version in a non-English version?

Yes, for Aspire, VCarve and Cut2D, the Trial software is available in alternative languages through our Spanish website.

While the website is in Spanish, the Trial installers have our full range of International languages included.

For PhotoVCarve and Cut3D, the Trial Versions are available only in their English version.

If you are interested in what language versions may be available for purchase, contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will help you.

► Why do I receive an error opening recent files?

If you receive a warning similar to this:

e.g. File Missing

The file you are trying to open has either been deleted or moved to another locaton on your computer.

Click OK, and use "Open an existing file" to manually locate your file.

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► Why do I get "An unknown error occurred while accessing an unnamed file" when saving to a network location?

Errors when saving across a network is likely caused by minor faults in a network connection.

It is more reliable to work from the local drive, and less likely to result in lost or corrupted files.

Should you encounter this error when saving, save your projects to a local destination and then back them up to your network accessed storage once completed.

► Where is the Vectric Files folder?

In Windows Vista, 7, 8 and 10, the Vectric Files folder is most easily located using the Documents item under Libraries in Windows Explorer. Following the default installation, the folder is: C:\Users\Public\Documents\Vectric Files

In Windows XP the same folder is C:\Documents and Settings\All Users\Documents\Vectric Files

► Where do I look to find the Tool Database on my PC?

Start the program and use the File Menu ► Open Application Data Folder. This will open a new window showing all the program's support folders. Select the ToolDatabase folder to find the Tool Database file.

► Where do I look to find the Post Processors folder on my PC?

Start the program and use File Menu ► Open Application Data Folder. This will open a new window showing all the program's support folders. Select the Postp folder to find the Post Processors.

► Where do I look to find the Gadgets folder on my PC?

Start the program and use File Menu ► Open Application Data Folder. This will open a new window showing all the program's support folders. Select the Gadgets folder to find the Gadgets.

► What is the latest software version available?

To check which version of the software you are running, please run the software and click the Help Menu ► About....

If you are not running the latest major release version as above i.e. you are using Aspire 8 instead of Aspire 9, then you may want to learn more about the new and exciting features that have been added to your product.

You can check out the latest enhancements as well as our affordable upgrade options by visiting: http://support.vectric.com/upgrade

If you are running an older version then you may be entitled to update to the latest minor release of that software. You can view all available updates by visiting: http://www.vectric.com/support/program-updates.html

► What is the difference between Updates and Upgrades?

Each version of the software comes with a Version Number.

For example: VCarve Desktop V8.012

In this example, VCarve Desktop is Major Version 8 and Minor Version 0. The following 2 numbers then give it as Patch number.

When you do a software Upgrade, you are doing a transfer from one Major Version of the software, to another Major Version of Software. These Upgrades are almost always done via the Vectric Store Upgrade Page, or via an email notification to your registered email address.

For example: This could Upgrade VCarve Desktop v8 to:-

Aspire v8 or higher when released

VCarve Pro v8 or higher when released

VCarve Desktop v9 or higher when released

When you do a software Update, you are updating the Minor software version and the Patch number.

Currently all Vectric customers are able to download the latest Minor Version update for the Major Version they own.

For example:-

Aspire v8.007 ► Updates to Aspire v8.012

VCarve Pro 7.0 ► Updates to VCarve Pro 7.514

All Software Updates and Patches can be downloaded within the software by going to Help Menu ► Check For Updates. This will begin the download of the latest available Updates for your software, and will require an internet conenction. For Manual Patching visit the Software Updates Page to download your patch. If a manual patch does not automatically find the software version when used, it is likely that you do not have the correct Update for your Major Version.

Summary:-

Major version releases include new Major features for the software, such as new tools and important features. These are usually Paid Upgrades.

Minor Version releases include some smaller new features or adjust existing features to make them easier to use. These are usually free Updates.

Patch releases include minor tweaks and fixes to ensure existing features work as intended. These are always free updates.

► What are Gadgets?

A Gadget is an external add-in program that performs a specific task for our Aspire, VCarvePro and Cut2DPro products only. New Gadgets are simply copied to the Gadgets folder (one of the Application Data Folders) and when the program is restarted, they will be available from the Gadgets menu.

The program is shipped with a number of Preinstalled Gadgets and more may be made available from the Vectric web site over time.

A section of our website is dedicated to Gadgets: http://gadgets.vectric.com.

► What is the Vectric License Transfer Policy?

Can I transfer my Vectric software?

Unlike the vast majority of software companies, Vectric does allow the original purchaser of a software licence to transfer it under certain circumstances, and subject to a licence transfer fee. However this is NOT an unrestricted right of transfer, and Vectric reserve the right to refuse to transfer the licence, at its sole discretion, if it reasonably believes there is evidence of the license conditions having been broken. If you upgrade a product from say Version 4.0 to Version 5.0, you still only own one licence and that is now for Version 5.0: you no longer have a valid licence for V4.0 and so the licence for the older version obviously cannot be transferred.

Software licence purchased directly from Vectric or an authorised Vectric partner

If you have purchased a single user license directly from Vectric or one of our authorised partners, we would usually allow you to transfer the single user license to another individual or company, subject to the licence conditions having been adhered to and the payment of a licence transfer fee (currently $50).

You cannot transfer a license that you have not directly purchased (i.e. one that has been transferred to you, from a previous licence holder). The original purchaser of the software licence can transfer it once, but subsequent owners cannot.

If you upgrade a product to a more expensive one, you cannot subsequently transfer the initial product licence. e.g. if you upgrade VCarve Pro to Aspire, the VCarve Pro licence has been 'traded in' against the Aspire licence and you no longer have a licence for VCarve Pro.

Software licence transferred from a previous original owner

If you have obtained a licence from a previous original owner, you cannot subsequently transfer that licence to a new owner, unless the software licence was originally bundled with a machine, and you are transferring the machine along with the licence (see section below for this case). The transfer rights for the software are only available to the original purchaser of the software from Vectric or one of our authorised partners. If you are planning to buy a 'used' licence of Vectric software from somebody, it is essential that you contact Vectric first via This email address is being protected from spambots. You need JavaScript enabled to view it. to ensure that the licence in question can be transferred.

Software licence originally bundled with a machine tool

If you received Vectric software bundled with a machine tool from an approved Vectric partner, you may transfer the software along with that machine tool, providing that you have not used the license to upgrade to a different product. This applies even if you are not the original purchaser of the machine.

If you have upgraded the software, the upgraded product would need to be transferred along with the original media supplied with the machine. You do NOT have to transfer the software licence when you sell the machine, but the new owner of the machine will need to purchase their own copy of the software if they wish to use it in this case.

Educational Software Licence

Educational classroom licenses cannot be transferred.

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Please email details of any license transfer requests to This email address is being protected from spambots. You need JavaScript enabled to view it.

► I Need to Email Support

If you ever require help with your project, in particular any project that involves issues with your toolpaths and generating toolpaths we will need to see the original project files to be able to give accurate advice.

When preparing to email This email address is being protected from spambots. You need JavaScript enabled to view it. to request assistance, please check the following points.

• Make sure you list the exact name of the Post Processor you are using to create your toolpaths. There are many Post Processors with similar names and they can often be mistaken for each other.
• Once you have created your toolpaths, save a copy of your project to send to us. It can be very helpful if we can see your toolpaths exactly as you created them in the project.
• If you are having trouble with a particular toolpath and its cutting results, send the Gcode file you have generated along with your project.
• If you are experiencing a crash with the software, and can replicate it, save a copy of the project right before the crash and detail the steps you take to make it crash. This will provide the steps we need to fault find the cause of the issue.

It can help to compress (ZIP) your files. This will make them smaller to send via email, meaning you will spend less time uploading them.

Lastly, always send your support requests from the email address you registered your software from. This will reduce any delay while we confirm your registration.

► How do I use tutorials in the Trial Edition?

1. Open Trial software
2. Click Tutorial Video Browser in left hand panel
3. Click View Tutorials under By Catagory
4. Click Wing Spar under the Getting started heading
5. Click Download Files
6. Open downloaded installer and run it, following on screen instructions
7. Go back to Internet browser witht he Tutorial Window and press F5
8. This will change the "Download Files" to "View Files"
9. Click on "View Files" and you will be able to open the CRV files which contain toolpathing you can export with the appropriate Post Processor for your machine. Please be sure to edit the existing toolpathing to correct the tool settings and Cut depth to be suitable for your machine to avoid creating commands that may damage your machine and toolbits.

► How do I Uninstall Vectric Software?

This Article applies to all Vectric products and versions.

On installation, all Vectric products will create a listiing in the Windows Programs and Features control panel applet ('Add or Remove Programs' in older versions of Windows).

Windows 8, 8.1 or 10

1. Open the Windows Start menu (Windows Key). From the Start screen, start typing Control Panel (the search should autofill after a few characters).
2. Click on Control Panel from the Apps search results, in the opened Control Panel window, select Programs and Features
3. In the Programs and Features window, you will see the Vectric product listed amongst the other applications installed on your computer. Select the Vectric application that you wish to uninstall and click on the Uninstall button.

Windows Vista or 7

1. Open the Windows Start menu (Windows Key). From the Start click on Control Panel
2. Depending on your view options click either on Uninstall a program or Programs and Features
3. In the Programs and Features window, you will see the Vectric product listed amongst the other applications installed on your computer. Select the Vectric application that you wish to uninstall and click on the Uninstall button.

Windows XP

1. Open the Windows Start menu (Windows Key).
2. From the Start screen, click on Settings then click on Control Panel. In the Control Panel window click on the Add or Remove Programs applet.
3. In the Add or Remove Programs window you will see the Vectric product listed amongst the other applications installed on your computer. Select the Vectric application that you wish to uninstall and click on the Change/Remove button.

► How do I find which version of the software I am running?

Select Help Menu ► About Aspire... from the Main Menu and a dialog window will open that shows the exact version you are using.

► How do I find and install an update when a newer version of the software is available?

Select Help Menu ► Check for Updates from the Main Menu and if this tells you an update is available, follow the prompts to download and install the update automatically.

You can also download the latest versions from the Customer Portal.

► How do I download my free Clipart?

New Version 8.0 and higher sales of Aspire and VCarve Pro/Desktop come with a collection of free Clipart files to use in these versions of the software.

Due to their size they are not included with the main software download.

To access them you can log into your Vectric Portal account and click on the View Downloads for your software.

This will load a page with your software download and licence details, and when you scroll down the page you will see all of your Clipart links to download from.

Some of these are large downloads (more then 200MB) and will take some time to download depending on your interent connection.

Alternatively, you can install the Clipart from your Media DVD if you selected this option when purchasing the software. If your software was bundled with your CNC machine on purchase, you will have a Media DVD. Load the DVD into your DVD drive on your PC and select the option to install the Clipart and follow the on-screen instructions.

► How do I add new material image files to the available list?

From Aspire 4 / VCarve Pro 7 onwards you can add new images to the Material Images folder in your Vectric Files folder.

In Aspire 3.5 / VCarve Pro 6.5 or earlier you will need start the program and use the File Menu ► Open Application Data Folder.... This will open a new window showing all the program's support folders. You can add new material image files to the Bitmap Textures folder.

You will need to restart the software for your new image files to appear in the material drop-down lists.

► How do I access installed Video Tutorials?

For Version 8.0 and above, you can access the tutorials through the tutorial video browser which is accessed from within the program when you first start the software. There is a link to it on the left side of the interface under the Recently Opened Files section. If you have a disk or USB stick then you can download the tutorials to your hard drive where you can access them in your Vectric Files folder on your PC.

For VCarve Pro 7.0 and Aspire 4.0 there is an option to install the video tutorials from the Installation Media. Choosing this will copy all the tutorial videos and files into the Tutorial Files folder which is located under the Vectric Files folder on your PC.

The installation will also create a shortcut icon for your default Web Browser on your Desktop which will be labeled with the appropriate software name and version. Clicking on this will open a Tutorial Browser that can be used to navigate the different sets of tutorials and access the videos and related files.

► How can I compare the features of each Program?

When trying to decide which Vectric program will best suit your needs, you can use the Software Comparison Chart.

If you still need more information, asking on the User Forum should get you some answers from experienced users and you can download the Trial Versions of the programs and work with your designs for free.

► Dropbox and File Sharing Folders

While Dropbox and other File sharing distribution methods are helpful for sending project files between friends and colleagues, for best practices we recommend having a local folder on your Hard Drive to save your .CRV and .CRV3D Project files from Aspire/VCarve/Cut2D, before then copying them from this folder into the special Dropbox (or other Shared) Folder.

This is because with the way File sharing works, if a friend or colleague accesses your file when you go to save (Or the system Syncs the file at that time) then it can lead to file corruption and lost data.

Saving the Project file directly to your local Hard Drive prevents this from happening, and allows you to then safely copy and paste the correctly saved file to your Shared Folder.

This has the added advantage that is someone edits your shared file, you can still access the original saved on your local computer if required.

► Double Clicking loads older version

After updating to a new version, files (.crv / .crv3d) still open in the older version when double clicked.

This can occur if the previous major version of a product is not uninstalled before the newer version is installed.

Windows fails to correctly update the Windows Registry keys to open the newer version when requested.

To correct this, a couple of steps need to be taken:

1. Uninstall the previous version (be sure to back up any custom Post Processors or Toolbit database settings first if you have not already transferred them to the new version)
2. Reinstall the New version.

Now check to see if this has managed to correct the issue in Windows by double clicking one of your .crv / .crv3d files. This should allow the New Version to over write the effected Registry keys now that the original versions software is no longer installed.

This reinstallation must be done with a computer account that has full write accesses rights to the Windows Registry.

► Can Vectric software run the CarveWright machine?

None of the Vectric products can directly run the CarveWright machine, however:

• Aspire can be used to create and export 3D Models in STL format, which can then be imported into the CarveWright software using their optional STL Importer.
• A 3D model may be saved from Aspire as a Grayscale height-map image that can then be opened into the CarveWright software, which will automatically recognize the grayscale as a carvable relief model.
• In addition, you can export vector drawings as DXF format, which can be imported into the CarveWright software via their optional DXF Importer. You can find more information on the STL and DXF Importers on the CarveWright website.

► Can I open the files created in the Trial Version of the software into the full version?

Yes, but only on the same computer that the Trial Version was installed on.

Once you have opened the files in the release version and resaved them, you can then open them on any computer running the program.

If you do have files that were created in the Trial Version that you need to keep and use, it is a good idea to open and save them as soon as possible after installing the release version as any problems or hardware changes to the PC could prevent the program from opening those files from the Trial Version.

2D Design - Vectors & Images

► Can I open Corel Draw files?

Yes, Corel Draw files can be opened in Aspire, VCarve and Cut2D but not directly as CDR files. The design needs to be exported from Corel using the EPSfile filter, which is very easy to do:

1. Select the required lines / shapes / geometry in Corel
2. Remove any Fill Patterns and set the Line Thickness = Hairline
3. From the File menu select Export
4. Tick the option Selected only
5. From the Files of Type select the EPS - Encapsulated Postscript option
6. Click the Export button
7. Click the option to Export Text as Curves

The file can now be opened / imported and toolpathed in Aspire, VCarve and Cut2D.

► How can I change the Job / Material Size?

The material size for a job can be changed at any time by selecting Edit Menu ► Job Size and Position or the Job Setup icon in the Drawing Tab to open the Job Setup form.

The Units, Width, Height, Thickness and Z Origin can all be changed on this form.

The origin for the job can be specified to be any of the four corners or the middle of the job, and an offset distance can be entered to move the selected origin by the required X and Y distance.

Checking Center vectors in material will automatically reposition the vector design central to the new material size.

Important:

If the Z Origin is moved, all calculated Toolpaths MUST be recalculated.

We recommend that you always recalculate toolpaths whenever the material has been changed. This will ensure the toolpaths cut correctly on the CNC machine. This can be done very quickly by using the Recalculate All Toolpaths icon: in the Toolpath tab.

► Will the Vectric programs allow mathematical equations to be calculated?

Where appropriate, numerical edit boxes support simple math calculations.

Instead of working out a value, you enter an expression directly into the edit box using Special Calculation Characters as needed and then press the = (equal) key.

As soon as the = key is pressed, the program will evaluate the expression and fill the edit box with the results.

► Why group vectors?

The ability to group vectors is a big advantage for the user. Grouping takes two or more vectors and creates a single object (group) that can be moved around and manipulated without the individual vectors changing their position relative to each other.

At any time, Grouped vectors can be ungrouped to allow changes to be made.

► When moving a vector using the Move Selected Objects tool, what is the difference between Absolute and Relative modes?

Absolute mode will move a vector or component using the drawing coordinates.

For example, you have a circle with its center at X = 3, Y = 7.5 and you want to move it to X = 6, Y = 4. Select the circle and press M, the shortcut key for the Move Selected Objects tool, then select Absolute and the center anchor point. Change the value in the X input box to 6, the value in the Y input box to 4 and select Apply to perform the move.

Relative mode will move a vector or component from its current position by the number of units entered in the X and Y input boxes.

Using the above example, you would select Relative and enter +3 in the X input box, -3.5 in the Y input box, then select Apply to perform the move.

Note: An anchor point is not required in Relative mode as the entire shape will move the same number of units in X and Y based on its original position.

► What do the different line colors mean?

Selected vectors are drawn in .
Usually, selected vectors are drawn as dotted lines but Grouped vectors are drawn as solid lines.

The top three lines are selected.
The top two are grouped together.
The bottom line is not selected and will be the color of the layer it is on.
See the Layers section for more.

► What is the difference between Ungroup back to original objects layer and Ungroup onto groups layer?

Vectors remember what layer they were originally created on, even after being grouped. If you need to ungroup them, you have two options.

• Ungroup back to original objects layer: After ungrouping, the vectors will return to the layer they were created on.
• Ungroup onto groups layer: After ungrouping the vectors will stay on the current active layer.

► What is an open or closed vector?

Vectors can be open or closed.

• An open vector is a vector that does not join back with itself and the easiest example to visualize is a line.
• A closed vector is one that joins with itself to form a shape with good examples being a circle or rectangle.

Sometimes you can have what looks to be a closed vector but is in fact an open vector. This can cause problems when setting up toolpaths, as some toolpaths treat open vectors different from closed vectors.

There are two quick ways to find whether a vector shape is open or closed:

1. You can use Edit ► Select All Open Vectors and see which ungrouped vectors become highlighted or...
2. Select the vectors you want to check and use the Join Open Vectors tool: This tool will tell you how many of the selected vectors are open and how many are closed.

► What is a node and how do I use them?

One of the fundamental building blocks in the program are vectors and vectors are two or more nodes joined by lines, Bezier curves, Arcs or a combination of these.  The position of the nodes, whether they are smooth or not and the position and strength of their associated control points will dictate the path (shape) that the vector follows between nodes.

You can see and use nodes after selecting a vector and pressing N to enter Node Editing mode.

Node Editing is a very powerful feature, allowing the user to precisely modify a drawing, troubleshoot problems with vectors, and help setup some types of toolpaths.

► What fonts come with the program?

The program offers a selection of Single-Line fonts suitable for efficient engraving as well as being able to use all the Windows True-Type Fonts that are installed on your PC.

The font is selected in the Forms that create Text:

• Create Text
• Auto Layout Text

► What are the Special Calculation Characters?

See Also:
• Shortcut Keys

In addition to performing calculations using numbers with standard math operators (+,-,*,/,^, etc.), the program recognizes several Special Calculation Characters to simplify common operations. These are shown in the table below with examples of how they are applied.

Character	Name	Example	Description
W or X	Material Width	w/2=	Half of the material width
H or Y	Material Height	H*2=	Twice the height of the material
T or Z	Material Thickness	t-0.25=	0.25 units less than the material thickness
P	PI (3.141593)	P*10^2=	Circumference of a 10 radius circle (π.r2)
I	Imperial Conversion	25.4*i=	Converts 25.4mm to inches
M	Metric Conversion	2*M=	Converts 2 inches to millimetres
'	Feet	2'+10=	34 inches (2 feet and 10 inches)

► What are the Node Editing Short-cut Keys?

See Also:
• Shortcut Keys

Node Editing is a very powerful feature to assist you when working with vectors. You enter Node Editing mode by selecting the vector you want to node edit and then either pressing N, the shortcut key or using the Node Editing icon.

Shortcut key	Description
I	Insert a Point
D	Delete Point / Span
S	Smooth / Unsmooth Point
C	Cut Vector opens the vector
B	Convert span to Bezier
A	Convert span to Arc
L	Convert span to Line
P	Makes the selected node the Start Point for machining
X	Displays a single node's X and Y location properties
X	Changes the X co-ordinate position of selected nodes to match the position of the first one (when more than one selected)
Y	Changes the Y co-ordinate position of selected nodes to match the position of the first one (when more than one selected)
H	Enter horizontal mirror mode (press again to exit)
V	Enter vertical mirror mode (press again to exit)
Right mouse click	Opens context sensitive menus
Ctrl + Z	Edit Undo
Ctrl + Y	Edit Redo
Ctrl + C	Copy the selected vectors
Ctrl + V	Paste the selected vectors
Ctrl and Drag	Pastes a copy of the selected vectors each time the left mouse button is released.
Ctrl + X	Cut the selected vectors
Alt and Drag	Moves the object either horizontally or vertically aligned with its original position
Ctrl + Alt and Drag	Creates a copy of the original object horizontally or vertically aligned to its original position
Ctrl + N	Create New file
Ctrl + O	Open an Existing file
Ctrl + S	Save file
Ctrl + I	Import file
Page Up	Vertically tiles the 2D View and the 3D View window so you can see them both simultaneously. Currently Selected window is on the left - typically best to select the 2D View first when doing this.
Page Down	Horizontally tiles the 2D View and the 3D View window so you can see them both simultaneously. Currently Selected window is at the top - typically best to select the 2D View first when doing this.

► What are the Keyboard Short cut Keys?

Aspire has a very complete set of Shortcut keys which are described here. near the end of the Help Documentation.

► What are some problems and solutions for importing DXF files?

When importing DXF files in from other CAD systems, such as AutoCAD, TurboCAD, Rhino, etc., the files will be opened in the original size and position.

Problem: Vectors did not import correctly

DXF files from other CAD systems may often appear as individual lines and arcs after being imported and cannot be V-carved or pocketed between unless the vectors are joined together using the tools supplied within Vectric Products.
These lines can be profile machined using a Profile-On toolpath, but the individual vectors will machine separately which may result in very jerky machine movements and slow machining times.

Solution: Join the Open Vectors

Use the Join Open Vectors tool to join the lines and arcs together so they can be machined more efficiently. The Join Open Vectors tool can be found within the Edit Objects section of the Drawing Tab in Cut2D, VCarvePro and Aspire.
In addition, Aspire and VCarve Pro have the ability to convert vectors into all lines, all Bezier Curve or all Arcs using the Fit Curves to Vectors tool which can greatly improve cut quality on some machines.

Problem: DXF file fails to import

If a DXF file fails to import, it may be due to the DXF version or the DXF file contains entities that Vectric software does not support.

Solution: Export in another format

If this is the case, try exporting the file again from the original CAD system in AutoCAD R12 or R14 format as these tend to be more compatible. The ability to export in older versions is normally offered by all major CAD systems. If needed, please consult your CAD application documentation for full details on exporting vectors.

Problem: Imported Vectors do not contain original Bezier Curves

The DXF formet does not support Bezier Curves, and can only save Arc curves and Straight lines.

Solution: Export in another format

In your original application, use a different format to save your vectors, such as Ai or EPS. Alternatively, modify your design before saving to convert the Bezier curves to Lines and Arcs, which will export correctly in a DXF file.

► Special Characters - Draw Text

Windows has support for a multitude of characters not seen on the Keyboardsuch as: ¢, ¥, ½, ©, and ¿.

In Vectric software that has support for Drawing Text, you can use the Windows Character Map to copy and paste these special characters into the Text editor to use them in your designs.

You can also use the ALT+ combination to type these fonts, and the combinations for each character can be found in the Windows Character Map.

You must also have selected a font that has support for these special characters. If you select a font that does not have support for these characters they will appear as a blank box, or some other generic symbol. There are to many variations on the Windows fonts to list the supported types here.

► How do you determine which side of an open vector is the right or left?

Select the vector and press N, the short-cut key for Node Editing. The small green square at one end of the vector is called the Start Point. If you start at the Start Point and follow the vector toward the node at the other end, the right side is on the right, the left side on the left. It may also help to visualize walking along the vector from the green Start Point to the other end.

► How do I display all the Alignment icons on the Drawing Tab?

By default VCarve 7.0, Aspire 4.0 and higher will display a single icon to access the Alignment Tools Form. If you want to display more Alignment icons on the Drawing Tab you can check the option at the bottom of the Alignment Icons form:

Checking this will add a section of icons to the Drawing Tab containing the major alignment options. If you have limited screen area you can uncheck this option to return to the default behavior.

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► How can I work with a drawing that has both metric and imperial measurements?

First, setup your project for the units you want (inches or mm). Then, when you are provided a measurement using the other units, you can use the program's ability to evaluate mathematical expressions in the data input boxes to quickly convert the measurement to the needed units.

• To input a measurement given in inches to its metric equivalent, you would enter the inch value in the data input box, followed by *m=. For example, to enter 3 inches in mm, in the data input box you would type 3*m=. As soon as you press the = key, the input value will change to the metric equivalent of 76.2 mm.
• To input a measurement given in mm to its imperial equivalent, enter the mm value in the data input box followed by *i=. For example, to enter 130 mm in inches you would type 130*i= in the data input box, again without the quotes. As soon as the = key is pressed, the input value will change to the imperial equivalent of 5.1181 inches.

► How can I import the image if my PDF does not contain vector information?

PDF files can contain vector information, bitmap information or a combination of both. If you cannot successfully import a PDF file and get a message that it only contains bitmap data, your only option is to convert it to an image format the program can import using one of the following methods:

• The quickest and easiest way is to open the image in a viewer (depending on your PC, double clicking on the file name will normally open the image in an installed program), then use Print Screen or some other type of screen capture program to capture the image and save in a format that can be imported.
• You may have another program installed on your PC that will open the PDF image and allow you to export or Save As in a format that can be imported successfully.

► How can I close an open vector?

If you have multiple open vectors you want to close, the easiest approach is to use the Join Open Vectors tool. This very powerful tool will show you how many open vectors are currently selected and how many will be closed using the current Tolerance setting once you select Join.

Note: Your design may have open vectors as part of it's design, such as lines. Keep this in mind as you work to join only the open vectors that need to be joined.

The Tolerance setting determines how close two vector ends must be for the Join open vectors tool to be able to join them. Sometimes you need to increase the Tolerance setting until they will all close, but be careful with larger values as vectors may join incorrectly. Be sure to check the vectors carefully after you select Join to verify the results. If the results are not what you want, select Edit Menu ► Undo to reverse the operation and enter a smaller Tolerance value. Try to join as many as you can properly do with this tool, then use the next technique to join the remaining ones.

If you only have one vector to join, or a unique situation such as a very large gap, these three additional Join Tools may be a better approach. The tool names describe how the tool will fill the gap between the vector ends.

• Close vectors with a straight line
• Close vectors with a smooth curve
• Close vectors by moving end points to a common point

► How can I change the Start Point of a vector?

Select the vector and press N, the short-cut key for Node Editing.

If a node already exists where you want the Start Point to be, you can either hover the mouse pointer over it, right-click to open the Node Editing menu ► Make Start Point or hover the mouse pointer over the node and press P, the short-cut key to Make Start Point.

If a node doesn't exist where you want the Start Point to be, hover the point of the mouse cursor over the spot you want the Start Point to be and press the short-cut key P. This will create a new node at that spot and make it the Start Point, all in one operation.

Note: The Start Point must be at one end of an open vector but can be anywhere on a closed vector.

► How can I change text spacing (kerning)?

The The Edit Text Spacing and Curve tool found in the Drawing Tab allows precise adjustment of text.

► How can I add more fonts?

Additional True Type and Open Type fonts (.TTF) can be obtained from many sources and available to use once the font has been properly installed the Windows Font Directory and the program restarted.

This is not hard to do and typically if you right click on the font file, it will give you the option to install the font. If that option is not available, the exact process can be found in the Help Document for your version of Windows.

The included Single Line Fonts are installed during the program's installation and cannot be changed or added to.

► Do I need to use layers?

No, you do not need to use Layers, but understanding and learning how to work with them can dramatically increase productivity and make complex jobs much easier to organize and work with.

Some examples where Layers can help you:

• You can organize Layers by the toolpath that will be used, such as drilling, pocket, V-carve and cutout. Used in conjunction with Toolpath Templates and this becomes a very powerful production tool.
• A different color can be assigned to each Layer, helping to visually organize a complex project in the 2D Design window.
• Layers can be made visible or invisible, allowing a complex project to be worked on one portion at a time.
• Layers provide a quick way to create backup copies. Select the vector(s) you want to backup, right-click and select Copy to Layer. Create a new Layer, call it Backup or similar, and uncheck the box to make it invisible.
• When you import a bitmap or vectors from another source, a special layer will be automatically created for this. After performing the operations you need, those layers can be deleted or made invisible.

► Can Vectric software run plasma/water jet machine tools?

Vectric software is designed specifically to be used with 3-Axis CNC machines and has not been optimized for use with a Plasma or Water Jet machine, however some users have successfully used it to operate this type of equipment.

Aspire 4.0, VCarve 7.0 and higher include an option to add plasma loops onto acute corners of toolpaths.

We would recommend looking closely at the options available in the Trial Version of each program before specifically purchasing them for use with these types of machines. Another good source of information on how the software has been used sccessfully is to search the Main Forum.

► Can I work with an image file (bmp, tiff, jpeg etc.)?

You can import the following file types into Aspire, VCarve, Cut2D (Pro/Desktop):

File Suffix	Format summary
BMP	Windows Bitmap Format
JPG, JPEG	Compressed format commonly used for digital photographs and websites
GIF	A common web format, usually with a limited number of colors
TIF, TIFF	A compressed format, including a 16-bit version
PNG	More recent format with a good range of properties

Once imported, you can use the Trace Bitmap tool to automatically trace the image or you can manually trace the image using the drawing tools.

Aspire also offers the ability to create a 3D component directly from a bitmap image using the Create Component from Bitmap tool.

► Can I use a Snap Grid or Guide Lines to help me work with vectors?

Yes, Snap Grid and Guide Lines can be very helpful when designing new projects.

Use Edit ► Snap Options or the short-cut key F4 to open the Snap Options form and select the features you want.

You can find detailed information on each option setting in the Help Contents or Reference Manual.

► Are there any shortcuts for controlling the view in the 2D Design window?

Yes, there are View Control shortcuts available to help with adjusting the view in the 2D Design window.

SketchUp

► What is SketchUp?

SketchUp is a free 3D modelling application from Google. It allows you to create accurate diagrams of your designs in a true 3D environment.

To learn more about SketchUp visit here. http://www.sketchup.com

► Why is my imported model much too big or much too small?

Check that you are using the same scale in both Aspire and Sketchup. If you use mm in one and Inch in another, this can cause confusion when you are importing to Aspire.

The only time you can change the measurements for Sketchup is to change the Template option when first opening the software.

► When I import my model, I get multiple copies of components.

When importing a model for vectors, any component attached to multiple layers will be imported multiple times.

To stop this select Only import visible data on selected layers and deselect all layers except for one instance of each component.

► When I import a flat panel with a rounded edge as a vector import it does not record the rounded edge.

2D vectors cannot record something from a 3D image, either use the 3D component import function, or approximate the desired curvature of your edge using a Profile tool path combined with a Roundover Toolbit.

As long as your material and toolbit settings are accurate to your equipment, the Toolpath Preview will accurately show you the final effect as long as there is no requirement for an undercut.

Undercuts cannot be viewed in Aspire or VCarve Pro.

► What version of Aspire or VCarve should I use to open SketchUp files?

You should use Aspire 4.514 and higher or VCarve Pro 7.514 and higher to open SketchUp files.

Always check for the latest updates using the Help Menu ► Check for Updates

Aspire 4.514 and VCarve Pro 7.514 can open Sketchup 2014 files and older.

Aspire 8.5, VCarve 8.5 and Cut2D 8.5 can open Sketchup 2016 files and older. (Vectors only for Cut2D).

► What sort of designs should I be using SketchUp for with Aspire and VCarve?

Sketchup and the Aspire/VCarve Pro Vector importer is designed to allow you to work smoothly with flat panel designs, which will allow you to visualise the final product before having the components pulled apart and made ready for cutting.

This will turn a 3D models edges into vector lines ready for you to assign toolpaths to.

Certain design aspects need to be considered in your Sketchup design to allow for easy importing, such as component naming and Layer ordering.

► What should I save my Sketchup model to import Vectors to Aspire or VCarve?

Aspire V4.514 and higher and VCarve V7.514 and higher can read Native Sketchup format (.SKP).

Load them from File Menu ► Import... ► Import Vectors...

Also you can now drag and drop .SKP files directly from a Windows folder into the 2D Drawing window to begin the Vector import process.

► What does Auto Orientate do in the Vector Import dialogue for SketchUp?

As most components want to be cut so that the largest face is face up on the CNC Router, if this option is selected, all the components in your Sketchup file will be rotated so that the face facing up is the largest.

If your design requires thin pieces that have a thicker profile then face, this option may not be suitable. Position your components within Sketchup with the correct orientation for cutting before importing.

If you are finding that your top face is not being used as the top face by the Sketchup Importer, (due to having a smaller surface area then the bottom face) then you can force it to stay the right way up by adding a colour to the top face in Sketchup.

Then when you are importing the vectors into Aspire/VCarve you can change the Orientation option to Orientate by Material and pick your colour from the dropdown menu. This will inform the importer exactly which way up you need the model be.

► My model does not look as smooth as it did in my other 3D package.

Most 3D packages apply a visual smoothing that makes a 3D model appear to be smoother than it really is.

Aspire will only show a 3D model as it really is, with no smoothing applied. This is to ensure that the on screen representation correctly resembles the final cut piece.

Once your 3D model is in Aspire, you can use the Smooth Components tool to take some of the edges off your model, but it is more effective to increase the polygon count within your 3D package and reimport it.

► My 3D SketchUp model is not importing to flat panels correctly in Aspire or VCarve

To recognise the models parts as possible panels to create vectors from, a Sketchup model needs to be modelled as individual components, rather than the entire design constructed as one piece.

Break the design apart into its individual component parts within SketchUp and reimport it.

► I have updated Sketchup and now cannot open my files in Aspire or VCarve

With the updates to Sketchup, their files have become version locked.

This means that our software can only open particular editions of Sketchup files.

Aspire V4.514 and VCarve Pro V7.514: Sketchup 2014 and earlier.

Aspire v8.024 and VCarve Pro/Desktop V8.024: Sketchup 2015 and earlier.

Aspire v8.5, VCarve and Cut2D Pro/Desktop V8.5: Sketchup 2016 and earlier. (Vectors only for Cut2D)

If you have a later version of Sketchup, then when saving a Sketchup file, you will need to change the Save as Type to an earlier version of Sketchup.

Saving a SKP fie this way will allow you to then import it into your Aspire and VCarve Pro/Desktop software.

► Why I can see through my model when it is imported?

Your model has a hole in it from when it was saved in Sketchup, reopen it in Sketchup and use the drawing tools to cover the hole.

Check the face orientaion to make sure the model is not inside out.

► How do I import SketchUp models?

For Aspire 4.514 3D components: Once you have a new project opened, or an existing project opened, use the File Menu ► Import ► Import Component/3D Model.

There are additional options to import and for more detail on this visit Aspire 4 Tutorial F03 Click here for Aspire Tutorials.

For VCarve Pro 7.514 and Aspire 4.514 Vectors: Once you have a new project opened, or an existing project opened, use the File Menu ► Import ► Import Vectors...

This will allow you to select your desired .SKP file and load the Sketchup File Import window.

From here you have various options to modify how the 3D Model is turned into 2D Vector lines that can be used in the software.

You can also use the Windows Drag and Drop to drop a .SKP file directly onto an opened projects 2D View which will begin the import process.

► How can I import a 2-sided SketchUp model?

Sometimes you want to machine a model that does not easily fit onto a flat plain for CNC machining. This can be handled just like any other 3D model import.

See our existing Tutorials on 2 sided machining here.

► How can I get the best results with the SketchUp Vector import?

If possible, take your Sketchup design and lay out the components flat with the pieces orientated as if you were laying them out to cut. This will ensure that when they are imported, the vectors are exactly where you want them to be.

When working with layers it is important to ensure that all parts of the element you are working with exist on the correct layer.

Due to the nature of Sketchups layers system, it is easy to spread a model over multiple layers, which will make importing it more difficult.

For more detail, please read the Sketchup Importing Guide.

► Can I import SketchUp models into Aspire/VCarve?

Yes you can.

Aspire can now load 3D models from Sketchup, in the exact same way you can from .STL files.

This is applicable for Aspire 4.514 and higher.

VCarve and Aspire can both now import 2D Vectors from Sketchup files.

This is applicable for both VCarve 7.514 and Aspire 4.514 and higher.